Please fill in the form shown on this page with as much information as possible.

If you do not have access to account information or you are uncertain on how to find your serial number, then please call our team on 0330 555 2000 or email us at for assistance. We are open Monday to Friday 7.30am to 5.30pm.

Once submitted you will receive an email shortly requesting that you provide evidence for your claim.

Please make sure to include an image of the serial number, dimensions, brand and a clear image of the damage.