This agreement between Astrak and customer is subject to the following actions being agreed and acted upon;
- Order pricing is confirmed in the form of accepted quotation
- Goods received are as per accepted quotation
- Astrak receives goods return within 5 days of new track groups being delivered to customer
If the 5 day period is not achievable by the customer, Astrak must be informed in order for us to plan effectively for future assemblies. Failure to do so may result in additional charges.
Astrak will provide this service in good faith and agree a selling price based on the assumption we receive the used track shoes at the agreed upon grouser height.
Should Astrak receive used track shoes at a lesser height than the agreed upon grouser height, Astrak reserve the right to;
- Recoup monies by passing on a charge to cover the difference in cost between the track shoe grouser height agreed price and the cost of what is received
- Refuse the track shoes received and cancel the agreed works In the above instance, Astrak will provide photographic evidence to the customer in order to demonstrate what has been received by use of the required measuring equipment.
Furthermore, Astrak reserve the right to credit the customer the price of goods, less the cost of the reverse transport.
Should returned track groups be deemed to have excessive amounts of rubble/cement Astrak reserve the right to apply a charge, due to the extra time to strip these and ready them for a new assembly.
Astrak is entitled to apply a failed collection charge, should goods be deemed unsafe or dangerous to transport. This will be advised at point of collection from our logistics partner and costs will be incurred.